Often fixing a website issue doesn’t mean knowing exactly what the problem is and how to fix it, but where to look to find the information you need. Every problem is different, and sometimes what worked to fix it before won’t work now. Knowing where to go when you get stuck is an invaluable skill. Today I’m sharing some of my favorite resources to help you troubleshoot any website issue you might have. Use these resources to give you the information you need to help you figure out what’s wrong and how to fix it.
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1 | Your Host’s Support Documentation
You’d be surprised how useful your host’s support documentation is! It will generally walk you through all of the common things you might want to do once you get your website up and running. Or in the process of doing that. This is the best place to turn for things like learning how to install an SSL certificate, how to set up your domain email or change your DNS settings. It also should be the first place you go if you suspect your website issue is really a host issue.
Don’t have a host or looking for a new one? I use and recommend Namecheap! Their support is so helpful and very responsive. They help me out when I get stuck, and I’d recommend them for any of your domain or hosting needs.
If you have a WordPress issue this is the first place you should turn. The support forums are a place where you can post questions or search to find solutions to problems you may be experiencing. The Codex is the ultimate resource to help you understand everything you need to know about WordPress. If you are getting into WordPress theme or plugin development this should be one of the first places you go to begin your learning process or if you get stuck.
Note: There are different forums for WordPress.org and WordPress.com, make sure you are posting (or looking) in the right one for your needs or you might not find what you are looking for.
If you are a Genesis theme user this is where you should start your search. Get help from other Genesis users and developers on the forums, or search through them to find solutions for issues like yours. My StudioPress has useful code snippets to help you customize your theme, and support documentation and resources for all StudioPress themes!
Psst, you must be a StudioPress customer to access My StudioPress.
This Facebook group is THE place to go if you want to learn how to make your WordPress powered website or blog load quickly. The group has a selection of useful resources to help you understand how to speed up your site’s load time. Plus remind you why you shouldn’t be chasing those alluring Google PageSpeed scores. Plus, the group members are very helpful and willing to help you dig into your site to find out what’s slowing it down and how you can fix it.
5 | StackOverflow
The open secret of developers everywhere is StackOverflow. It’s the place to go to when you are stuck and in need of help with all things coding. It’s one of the best places to find help, ask a question, or see examples of coding issues you might be encountering. Just remember to read the rules first and make sure your post fits otherwise it might get locked.
6 | CSS Tricks
This is my favorite resource for front-end development issues. Confused about flexbox? Looking for some neat CSS effects or animations? It’s all here. If you want to learn more about CSS at any level this is one of the best resources out there. It’s a must-have resource for all your CSS troubleshooting needs.
You don’t need to know all the answers to fix your website troubles. Knowing where to look to find the answers sure does help! Next time you run into a bug or other issue, try these resources to help you get unstuck and find the information you need to move on with your life and get your site back up and running.
What is your go-to resource to help you fix your website? Share it in the comments!
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